FAQ

Silver Basic websites are ready in 2 days, Gold Standard in 3–4 days and Diamond Pro in 5–7 days. The clock starts once your deposit is paid and we have your logo, photos and business information.

Your logo, any photos you already like, access to your domain and current site, and an hour of your time for the discovery call. If you don't have copy or photos yet, we can help with both.

Silver includes 6 minor and 1 major revision free, Gold 12 minor and 2 major, and Diamond 16 minor and 3 major. A minor revision is a small tweak, like a text change or an image swap. A major revision is a structural change, like a new page or a new feature. If you need more, we quote it before we start.

Yes. Rush delivery roughly halves the time: Silver in 1 day, Gold in 2 days and Diamond in 3 days. Flash delivery gets Silver and Gold websites live in 24 hours (it isn't available for Diamond). Both are available on demand for an extra fee, depending on our schedule.

One project lead stays with you from the discovery call to launch day. You'll get a short update every day with a link to see progress.

A 50% deposit books your start date. The other 50% is due before the site goes live. We accept card and bank transfer.

Yes. After the discovery call you get a written quote for the agreed scope. If you ask for something new halfway through, we quote it in writing first. Nothing is added to your invoice without your approval.

No, a domain name isn't included in any package. We help you register your own domain in your name, so you fully own it.

We specialise in custom website design and development for businesses. We build modern, mobile-friendly websites tailored to your brand, with a focus on professional design, performance and generating more customer enquiries.

Yes. We can send you your website as a compressed (ZIP) file, so you can review it, edit it and make changes yourself. We're also happy to help with any changes and edits you need.

Every package includes free hosting for approximately 10,000 visits a month, and free email delivery of 3,000 emails a month (100 per day). The domain name isn't included, but we help you register it in your own name. You own the site and all its files.

Gold Standard includes a Google-ready SEO setup, and Diamond Pro includes advanced SEO to help you rank higher. Every site is fast and mobile-friendly. Nobody can honestly guarantee rankings, but we make sure nothing technical holds you back.

You get 30 days of support (60 for Diamond) to fix anything that comes up. If you outgrow the free hosting or email limits, you can upgrade to Pro Hosting or Pro Email Delivery for £30 a month each.

Yes. We can upgrade your existing website to an optimised version that captures more customers and clearly shows what your brand represents.

Adding a whole new page counts as a major revision, so it's free while you still have major revisions left in your package. After that, we quote it before we start. Your package's page limit still applies.